Understanding your customers is vital for any business that strives to succeed. By mastering the voice of the customer, you can gain valuable insights about their needs, aspirations, and frustrations. This game-changing information can afterwards be used to optimize your products, services, and overall customer interaction. Here's a step-by-step f

The Define phase serves as the foundation/starting point/initial step of any successful Lean Six Sigma project/initiative/endeavor. During this critical stage, teams focus on/concentrate on/zero in on clearly identifying/defining/articulating the problem statement and its impact/consequences/effects on the organization/manufacturing process/custome

Achieving success within the Lean Six Sigma framework hinges heavily on a thorough understanding of Critical-to-Quality (CTQ) characteristics. CTQs represent the attributes that directly influence customer satisfaction and product performance. By pinpointing these crucial CTQs early in the process, organizations can focus their improvement efforts